Effective Date: June 8, 2026
Kindling Matrix is a business services brand operated by **Kindling Moments LLC** (“Kindling Matrix,” “Kindling Moments,” “we,” “us,” or “our”). This Privacy Policy explains how Kindling Moments LLC collects, uses, discloses, and protects information when you visit the Kindling Matrix website, contact us, request a quote, submit an inquiry, place an order, make a payment, or otherwise use our services.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Information You Provide
You may provide information directly to us when you:
* Complete a contact, quote, order, or consultation form;
* Communicate with us by email, telephone, text message, or social media;
* Purchase products or services;
* Submit business, shipping, billing, or project information;
* Subscribe to communications; or
* Enter into a consulting, marketing, distribution, logistics, fulfillment, or other business relationship with us.
This information may include:
* Your name;
* Company or organization name;
* Job title;
* Email address;
* Telephone number;
* Billing and shipping address;
* Project requirements;
* Product and order information;
* Communications and correspondence;
* Payment and transaction details; and
* Other information you choose to provide.
Payment Information
Payments may be processed by third-party payment processors, banks, or payment platforms. We generally do not directly store complete credit card or bank account information. Payment providers process your information according to their own privacy policies and security practices.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, log files, analytics tools, and similar technologies. This may include:
* Internet Protocol address;
* Browser type;
* Device type;
* Operating system;
* Pages visited;
* Referring website;
* Date and time of access;
* Approximate geographic location;
* Website interactions; and
* Cookie or device identifiers.
2. How We Use Information
We may use collected information to:
* Respond to questions, inquiries, and quote requests;
* Provide consulting and other business services;
* Process orders, transactions, and payments;
* Coordinate shipping, distribution, warehousing, and fulfillment;
* Communicate about projects, services, orders, and accounts;
* Prepare proposals, contracts, invoices, and purchase orders;
* Provide customer support;
* Operate, maintain, and improve our website;
* Understand website traffic and user activity;
* Detect fraud, security incidents, or misuse;
* Maintain business and transaction records;
* Enforce our agreements and policies;
* Comply with tax, accounting, legal, and regulatory obligations; and
* Protect the rights, safety, and property of our company, clients, partners, and others.
We may also use your contact information to send business-related updates or marketing communications where permitted by law. You may unsubscribe from promotional emails by using the unsubscribe option in the message or contacting us.
3. Cookies and Analytics
Our website and website service providers may use cookies and similar technologies to:
* Keep the website functioning properly;
* Remember user preferences;
* Measure website traffic;
* Understand how visitors use the website;
* Improve website performance; and
* Support security and fraud prevention.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how parts of the website function.
We may use analytics services provided by third parties. These providers may collect information about your use of this and other websites according to their own privacy policies.
4. How We Disclose Information
We may disclose information to the following categories of recipients when reasonably necessary.
### Service Providers
We may share information with companies that provide services on our behalf, including:
* Website hosting and domain providers;
* Payment processors;
* Banks and financial institutions;
* Email and communications providers;
* Customer relationship management platforms;
* Analytics providers;
* Accounting and bookkeeping providers;
* Shipping carriers;
* Warehousing and fulfillment providers;
* Manufacturers, suppliers, and distributors;
* Marketing and technology vendors; and
* Professional advisers.
These parties may access information only as reasonably necessary to perform services for us or as otherwise permitted by their agreements and applicable law.
### Business Partners and Project Participants
When necessary to provide requested services, we may disclose relevant information to clients, suppliers, manufacturers, distributors, community partners, referral partners, contractors, shipping providers, or other project participants.
For example, we may provide a recipient’s name, telephone number, and shipping address to a supplier or fulfillment partner so that an order can be delivered.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
* Comply with a law, regulation, subpoena, court order, or legal process;
* Respond to a government or regulatory request;
* Investigate suspected fraud, security issues, or illegal activity;
* Protect our legal rights or enforce an agreement; or
* Protect the safety, rights, or property of any person.
Business Transactions
Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, transfer of a business line, or similar business transaction.
5. Sale or Sharing of Personal Information
We do not sell personal information in exchange for money.
We do not knowingly share personal information for cross-context behavioral advertising as those terms are defined under applicable California privacy law.
Some website analytics, advertising, embedded content, or cookie technologies may be treated as a “sale” or “sharing” under certain privacy laws, depending on how they are configured. If we begin using technologies that trigger an applicable opt-out requirement, we will update our disclosures and provide the required opt-out method.
6. Data Retention
We retain personal information for as long as reasonably necessary to:
* Provide requested services;
* Complete transactions;
* Maintain client, order, and project records;
* Fulfill contractual obligations;
* Comply with tax, accounting, insurance, and legal requirements;
* Resolve disputes; and
* Enforce our agreements.
Retention periods may vary depending on the type of information and the reason it was collected. We may retain certain information for a longer period when required or permitted by law.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
8. Your Privacy Choices
Depending on your location and applicable law, you may have the right to request that we:
* Confirm whether we maintain personal information about you;
* Provide access to certain personal information;
* Correct inaccurate personal information;
* Delete certain personal information;
* Explain the categories of information we collect and disclose; or
* Stop certain uses or disclosures of your information.
You may also:
* Unsubscribe from promotional emails;
* Block or delete browser cookies; and
* Contact us to update your contact information.
To submit a privacy request, email us at:
Please include “Privacy Request” in the subject line and describe your request. We may need to verify your identity before completing a request. Certain information may be exempt from a request when retention or use is required or permitted by law.
We will not discriminate against you for exercising a privacy right provided by applicable law.
9. California Privacy Rights
California residents may have certain rights under California privacy laws.
The California Consumer Privacy Act, as amended, applies only to businesses that meet specified legal thresholds. If Kindling Moments LLC becomes subject to those requirements, eligible California residents may have rights that include:
* The right to know what personal information is collected, used, disclosed, sold, or shared;
* The right to request deletion;
* The right to request correction;
* The right to opt out of the sale or sharing of personal information;
* The right to limit certain uses of sensitive personal information; and
* The right not to receive discriminatory treatment for exercising privacy rights.
At this time, we do not sell personal information for monetary consideration.
California residents may submit inquiries or requests through the contact information provided below.
10. Do Not Track and Global Privacy Control
Some web browsers provide “Do Not Track” signals. Because there is not a universally accepted standard for responding to all Do Not Track signals, our website may not respond to them.
Where required by applicable law, we will recognize legally valid browser-based opt-out preference signals, such as Global Privacy Control, in connection with activities that constitute the sale or sharing of personal information.
11. Third-Party Websites and Services
Our website may contain links to websites, platforms, applications, or services operated by third parties.
We do not control and are not responsible for the privacy, security, content, or business practices of third-party services. This Privacy Policy does not apply to information collected independently by those third parties. You should review their privacy policies before providing personal information.
12. Children’s Privacy
This website and our services are intended for businesses and adults and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If we learn that we collected such information without appropriate authorization, we will take reasonable steps to delete it.
A parent or legal guardian who believes a child has submitted personal information may contact us at **[contact@kindlingmatrix.com](contact@kindlingmatrix.com)**.
13. International Visitors
Kindling Moments LLC operates in the United States. If you access our website from outside the United States, your information may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.
The privacy and data-protection laws of those jurisdictions may differ from those in your country.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, data practices, service providers, or legal obligations.
When we update the policy, we will revise the “Effective Date” at the top of this page. Material changes may also be communicated through the website or by other appropriate means.
Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.
15. Contact Us
Questions, concerns, and privacy requests may be directed to:
Kindling Moments LLC
Operator of the Kindling Matrix brand
California, United States
Email: contact@kindlingmatrix.com
This website is operated by Kindling Moments LLC. Kindling Matrix is a business services brand of Kindling Moments LLC.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.